The mail handlerCustomer service and email
Reads the inbox, answers what it can and drafts the rest.
- Monthly, cancellable
- In your own systems
- A human approves
Customer service and email
The mail handler
One job, start to finish
- Reads every email and works out what it is about
- Answers the questions that come back every day itself
- Leaves a draft ready when a person has to look at it
- Files attachments against the right order or case
What you keep doing
You approve the drafts. The routine questions are gone by then.
Where money leaks today.
An inbox that is never empty, customers waiting two days for a reply, and the same question researched three times.
What we need.
Access to the inbox and the answers you already use.
What it costs€495 per month, after a one-day workshop (€4,950)
The other colleagues.
The receptionist
Answers, replies, books it in and passes it on.
See this colleagueThe intake clerk
A new case, client or participant complete in your system.
See this colleagueThe report writer
From voice memo to work order, report or case file.
See this colleagueThe order processor
Orders from email, PDF and Excel, ready as a draft in your ERP.
See this colleagueThe quote assistant
Faster quotes, built from your own calculation rules.
See this colleagueThe invoice checker
Recalculates every supplier invoice against the price agreement.
See this colleagueThe timekeeper
Hours worked on the right matter, before the month closes.
See this colleagueThe margin watcher
The estimate next to the actuals for every order, with an alert when it runs over.
See this colleagueThe document reviewer
Every document tested against your own rules, with the citation attached.
See this colleagueThe reporter
The recurring reports, on time and without the handwork.
See this colleagueThe stock watcher
Gaps between the system and the shelf, before they cost money.
See this colleagueIs this the work that comes back every day for you?
In half an hour you know whether this fits, what it costs and how we measure the result first.