Answer Everything Within 1 Second
Customers don't wait anymore. If you don't respond immediately, they go to competitors. Our AI solves 80% of questions directly. 24/7, no wait time.
Why your team is going crazy
The Inbox Tsunami
Monday morning. 50 unread emails. You start the week with a backlog and stress.
Notifications Everywhere
WhatsApp, Insta, Email, Chat. You lose overview, forget to reply and customers get angry.
Parrot Work
Explaining shipping costs for the thousandth time. It numbs your team and costs serious money.
What is AI Customer Service?
An AI Customer Service agent automatically answers customer questions via email, chat and WhatsApp. Understands context, creates tickets for complex questions, and escalates to your team when needed. Deze AI agents gebruiken geavanceerde RAG technologie om toegang te krijgen tot jullie specifieke kennis en procedures.
What can it do?
- Answers FAQs automatically (hours, prices, shipping, etc.)
- Processes emails and sends personalized replies
- Handles WhatsApp and chat questions in real-time
- Creates tickets for complex questions
- Escalates urgent matters to your team
- Learns from every interaction and gets better
Example conversation
Hi, I haven't received my order yet. Order #1234.
I understand you haven't received your order #1234. I see it was shipped 3 days ago. I've created a ticket and our delivery team will contact you tomorrow morning before 10:00. Is there anything else I can help you with?
✓ Priority: High
✓ Assigned to: Delivery team
See it in action
See how our AI customer service software works in 2 minutes.
What customers say
"Since using Agentfabriek, our response time went from 4 hours to 2 minutes. Customers are much happier."
"The AI handles 80% of tickets. My team can now focus on the really difficult cases. A relief."
"No more stress on the weekend. The AI catches everything and I get a perfect overview on Monday morning."
All channels in one system
Processes inbox automatically
Instant answers 24/7
Live Chat
Website chat support
Social Media
Facebook & Instagram DMs
Veelgestelde Vragen
Wat is AI klantenservice?
Een AI Klantenservice agent beantwoordt automatisch klantvragen via email, chat en WhatsApp. Begrijpt context, maakt tickets aan voor complexe vragen, en escaleert waar nodig naar jouw team.
Hoeveel vragen lost AI automatisch op?
Gemiddeld lost onze AI klantenservice 80% van de vragen direct op, zonder menselijke tussenkomst. Complexe vragen worden automatisch geëscaleerd.
Via welke kanalen werkt AI klantenservice?
AI klantenservice werkt via email, WhatsApp, live chat op je website, en social media DM's (Facebook en Instagram).
Wat kost AI klantenservice?
AI klantenservice voor MKB begint vanaf €499 per maand, afhankelijk van het volume en de kanalen die je wilt inzetten. Voor grotere bedrijven bieden we maatwerk pakketten.
Is het geschikt voor mijn bedrijf?
Ja, voor elk bedrijf met >300 klantvragen per maand is dit direct rendabel.
Kosten AI Klantenservice voor Bedrijven
Veel bedrijven zoeken naar "kosten ai klantenservice". Wij zijn transparant: onze pakketten starten bij €499/maand. Dit is inclusief setup, training van de AI op jouw data, en maandelijkse optimalisatie. Geen verborgen uurtarieven, maar een vast bedrag voor onbeperkte capaciteit.
Andere AI Oplossingen
AI Receptionist
24/7 telefoonservice voor inkomende oproepen, intake en afspraken plannen.
Bekijk AI Receptionist →AI Automatisering MKB
Complete AI automatisering voor midden- en kleinbedrijf. Bespaar 15+ uur per week.
Bekijk AI voor MKB →AI voor Makelaars
Lead intake, bezichtigingen plannen en opvolging volledig geautomatiseerd.
Bekijk Makelaars →Pricing
One-time setup. Fixed monthly platform fee. AI usage at cost price.
Starter
- Answers incoming calls professionally
- Handles FAQs & general questions
- 1 informative scenario
- Call forwarding when needed
- Works 24/7 in your tone-of-voice
- Email notifications on every call
- 1 language (+ €49/mo per extra)
Setup €2,499 excl. VAT · €249/mo platform fee
AI usage €0.12/min — billed 1-to-1 at cost
Basic
- Everything in Starter
- 1 task-driven scenario (scheduling, intake, reservations)
- 1 system integration (calendar or CRM)
- Professional end-to-end call handling
- Works 24/7 in your tone-of-voice
- 1 language (+ €49/mo per extra)
- Upgrade: pay only the difference
Setup €4,999 excl. VAT · €499/mo platform fee
AI usage €0.12/min — billed 1-to-1 at cost
Professional
- Everything in Basic
- 3 automated scenarios in parallel
- Multiple system integrations
- Up to 2 languages included
- Natural multi-turn conversations
- Upgrade: pay only the difference
Setup €8,999 excl. VAT · €899/mo platform fee
AI usage €0.12/min — billed 1-to-1 at cost
AI usage costs (€0.12/min while active) are billed 1-to-1 at cost — zero markup. You only pay when the agent is actually talking to a customer.
Ready for customer service that never sleeps?
Book a demo and see how AI makes your customer service 10× faster.