Problem: Software Bureaus

Limited Opening Hoursfor Software Bureaus

Customers want contact outside office hours.

Impact:40% of inquiries come outside working hours

The problem for Software Bureaus

  • Support volume
  • Ticket triage
  • Status vragen

The AI Solution

24/7/365 availability

  • Auto-categorisatie
  • Status updates
  • Escalatie routing

Results with AI

90%

Cost savings

24/7

Availability

<2min

Response time

Solve Limited Opening Hours?

Start with a free AI Scan and discover how we help software bureaus.

Agentfabriek AI